Privacy Policy

1 Who is responsible

RIBO Exam operates ribo-exam.ca and is responsible for the personal information it handles. Our privacy contact is info@ribo-exam.ca.

2 What we collect

We collect only what we need to sell and deliver the course:

3 Why we collect it

We use your information to: create and secure your account; process your purchase; give you access to and track your progress in the course; respond to your questions; keep the platform working and secure; and meet legal and accounting obligations. We do not sell your personal information.

4 Consent

By enrolling and using the course, you consent to the collection and use described here. Consent is tied to a purpose — using your details to deliver the course does not let us use them for an unrelated purpose. We only send marketing messages where permitted, and every commercial email includes a way to unsubscribe. You can withdraw consent at any time, subject to legal or contractual limits, by contacting us.

5 Sharing & service providers

We share personal information only with service providers who help us operate — for example, our payment processor, hosting provider, email service, and analytics — and only as needed for them to perform that service. They are required to protect your information and use it only for that purpose. We may also disclose information where required by law.

6 Cookies

We use cookies and similar technologies to keep you logged in, remember preferences, and understand how the site is used. You can control or block cookies in your browser settings; some features may not work without them. Where a consent banner is shown, you can decline non-essential cookies.

7 Retention

We keep personal information only as long as needed for the purposes above — for the life of your account and course access, and afterward as required for legal, tax, and accounting reasons. When it is no longer needed, we delete or anonymize it.

8 Safeguards

We protect personal information with reasonable administrative, technical, and physical safeguards appropriate to its sensitivity, including encryption in transit and access controls. No method of transmission or storage is perfectly secure, but we work to protect your information and to limit access to those who need it.

9 Your rights

Under PIPEDA, you have the right to:

To exercise any of these, email info@ribo-exam.ca. We may need to verify your identity before we act on a request.

10 Data handled outside Canada

Some of our service providers may store or process data outside Canada. Where that happens, the information may be subject to the laws of those jurisdictions, and we take reasonable steps to ensure it remains protected to a comparable standard.

11 Children

This course is intended for adults preparing for a professional exam. It is not directed at children, and we do not knowingly collect personal information from anyone under the age of majority in their province.

12 Changes & contact

We may update this policy; the current version is the one posted here with the date shown above. For any privacy question or request, contact info@ribo-exam.ca or +41 77 924 49 12 on WhatsApp. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.